FAQs
Everything you need to know about the product and billing.
Drive's Fawry Code
76924
Drive Website
What are the available payment methods?
• Direct Debit Authorization - ACH
• Collection Checks
• Drive's Bank Accounts
• Drive's Safe at Main Branches Only
• Company Website (https://drive-finance.com/)
• Fawry
What is the WhatsApp number for customer service or installments?
Customer Service WhatsApp Number: 01007075560
Installment WhatsApp Number: 01013600051
What are the required documents when receiving any document from the branch?
Our company operates under the following guidelines:
For Individuals:
• In case the customer is present in person, the original proof of identity is required (valid national ID card or passport).
If the customer is not present in person, the following options apply:
1. An official power of attorney from the customer with the required procedures.
2. An original authorization from the customer with the required procedures, bearing an authorized bank signature.
For Companies:
• A recent extract from the commercial register (commercial license).
• An official power of attorney from the company with the required procedures
• Alternatively, an original authorization from the company with the required procedures, bearing an authorized bank signature.
• The original proof of identity for the authorized representative or agent (valid national ID card or passport).
Late Payment Penalties
Late Payment Penalties: 1% of the installment value for each day of delay, calculated retroactively from the installment due date in case of delays exceeding 30 days.
Late Payment Fees
Late Payment Fees: 2% of the installment value, with a minimum of 150 EGP, in case of payment delay beyond the due date.
Monthly Installment Value / Debt Certificate Request or Debt Settlement / Partial or Full Payment Amount / Applicable Penalty Amounts / Car Market Value
Please contact customer service at the number 16845.
Traffic Approval Fees
100 EGP
Debt Settlement Certificate Fees
• With Bank Authentication - 300 EGP.
• Without Bank Authentication - 150 EGP.
Get on Touch
Exhibition - Ring Road - New cairo - Egypt7
View All Branches
Sunday - Thursday 9 AM - 5 PM
drive.info@drive-finance.com
16845